ISO 9001
Quality management certification
Home / About Diversity TransportFamily at our roots.
About Diversity Transport
Family at our roots.
Care in our nature.
A family-run transport business with a nursing and complex-care foundation. Based in North London, connected to the communities we serve.
Talk to our team
800Passengers a month
100+Vehicles on the road
6London boroughs
One purpose.Care in every journey
Who we are
About Diversity Transport
Diversity Transport is a family-run, nurse-led provider of specialist passenger transport based in North London. We help children, young people and adults access education, healthcare and their communities through safe, thoughtful journeys shaped around individual needs.
Our services include home-to-school transport for children and young people with Special Educational Needs and Disabilities (SEND), non-emergency patient transport and accessible passenger transport. We work closely with families, carers, schools and local authorities, bringing care, clear communication and personal responsibility to every arrangement.
Led by a management team with experience in nursing, complex care and passenger transport, we combine a practical understanding of transport operations with an appreciation of the people behind each journey. We transport 800 passengers a month, have 100+ vehicles on the road and work with six London boroughs.
Our drivers and passenger assistants are supported by our training academy, with learning focused on safeguarding, first aid, passenger assistance, autism awareness, epilepsy awareness and other practical transport skills. Our aim is to build teams who are confident in their responsibilities and considerate of each passenger’s comfort, communication and support needs.
Our fleet of MPVs, minibuses and wheelchair-accessible vehicles enables us to plan for a range of journeys. Vehicle choice, access arrangements, mobility equipment and passenger assistance are considered together, with daily checks and planned maintenance supporting dependable service delivery.
As a fully digital service, we keep our staff connected and give our operations team live location visibility during service. Digital journey records and clear communication help us coordinate routes, respond to changes and keep a record from pick-up to handover. Underpinning it all is our C.A.R.E. ethos: Care Led, Availability, Reliability and Efficiencies.
Our people & professional approach
Nursing insight.
Transport expertise.
Personal responsibility.
Our management background in nursing and complex care helps us understand the practical and emotional needs that can sit behind a transport request. That experience informs our planning, staff development and conversations with families and professionals.
Drivers, passenger assistants, operational staff and the office each have a part to play. We bring those roles together through training, digital communication and a clear focus on the passenger.
Our standards
Standards, registrations & commitments
Our commitment to quality, care, responsible employment and secure information.
Care Quality Commission
Regulated by CQC
Cyber Essentials Plus
Cyber security certification
The principles behind every journey
Vision and Values
Our vision is to be recognised as a leader through innovation and commitment to care for our passengers, partners and people. Our core values are built around our C.A.R.E. ethos.
Care Led
We put people first, treating every passenger with dignity, compassion and respect for their individual needs.
Availability
We listen, plan and respond, working with families and partners to arrange the right transport and support.
Reliability
Familiar faces, clear communication and dependable arrangements help passengers feel reassured, journey after journey.
Efficiencies
Connected staff, digital records and thoughtful route planning help us coordinate journeys and respond to change.
Four values. One promise: care in every journey.
Local partnerships
Boroughs we work with
Rooted in North London, we work with six London boroughs to support passengers, families and local communities.
Based in North London. Supporting communities across our six boroughs.
Discuss a council transport arrangement
Join our team
A role with purpose.
A team that supports you.
Help children reach school, patients attend appointments and people stay connected to their communities. Join a team that values compassion, reliability and the difference you make.
From drivers and passenger assistants to our office team, we invest in our people with ongoing training, guidance and opportunities to develop.
Work that matters
Help people access education, healthcare and their community.
Training to grow
Build your skills through our academy and ongoing development.
A supportive team
Work with people who value compassion, professionalism and respect.
Let’s start a conversation
A better journey starts
with understanding.
Tell us about the people you support. We’ll take it from there.